RETURN & REFUND POLICY

Effective Date: 01/30/2026

Thank you for shopping with JADEDHAIR. Due to the nature of our products, all sales are subject to the following return and refund terms.

All Sales Are Final!!!

All JADEDHAIR products are final sale.

We do not accept returns, refunds, or exchanges for any reason including but not limited to:

• Buyer’s remorse
• Incorrect length, texture, or style selected
• Failure to read product descriptions
• Delays caused by shipping carriers

Hygiene & Safety Policy

Due to hygiene and safety concerns, hair products cannot be resold once shipped. For this reason, we strictly enforce our no-return policy.

Exceptions (Damaged or Incorrect Orders)

We will only replace an item if:

• You received the wrong item, or
• Your item arrived damaged

To qualify:

• Email shopthejc@gmail.com within 48 hours of delivery
• Include your order number and clear photos/videos of the issue
• Item must be unused and unaltered

Approved replacements will be sent at no additional cost.

Chargebacks & Fraud

Unauthorized chargebacks or false claims will be disputed with evidence, including order confirmation, shipping confirmation, and tracking proof.