Contact Us

We’re happy to help 🤍

Have a question about your order, shipping, or our hair collections? Reach out and our team will get back to you as soon as possible.

Customer Support

📧 Email: wisdom@jadedhair.shop

⏱ Response Time: 24–48 business hours

📆 Business Hours: Monday–Friday | 9 AM – 5 PM (EST)

Please allow additional time during launches and high-volume periods.

Order Inquiries

For faster assistance, please include:

• Your order number
• Full name used on the order
• A brief description of your concern

Business & Collaborations

Interested in collaborations, wholesale, or brand partnerships?

📧 Email:wisdom@jadedhair.shop

Before You Contact Us

Many common questions are answered on our FAQ, Shipping Policy, and Return Policy pages. We recommend checking there first for quick answers.

Contact Form

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